Enhancing Factory Acceptance Tests And Commissioning Processes With Remote Assistance
Remote assistance optimizes FAT, commissioning, and resolves technical issues.
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| Role | Deep Tech Used | Industry | Potential Vector | Potential Vector Benefit |
|---|---|---|---|---|
| COO CEO |
Smart Automation | Energy & Utilities | User Experience | 35% |
Use Case Description
This use case explores the implementation of a remote assistance platform and digital workflow application to enhance Factory Acceptance Tests (FAT), commissioning processes, and address technical issues such as robot malfunctions and motor reactions in low-bandwidth environments.
Case Study: Empowering Virtual Factory Acceptance Tests And Commissioning
Challenges
- Low-Bandwidth Connectivity: Needed a solution to operate effectively in low-bandwidth environments for reliable remote assistance.
- Virtual Factory Acceptance Tests (FAT): Sought to conduct Virtual FAT to streamline processes, cut travel costs, and ensure equipment quality.
- Commissioning Efficiency: Aimed to enhance commissioning processes to shorten project timelines and improve delivery efficiency.
- Technical Issues: Required resolution of unexpected robot malfunctions, motor reactions, and other technical issues.
- Integration Across Business Units: Wanted to extend the solution’s use across multiple Lines of Business (LOBs), starting with Industrial Automation.
Solution
- Deployed a remote assistance platform and digital workflow application.
- Enabled Virtual FAT to reduce travel needs and ensure thorough testing.
- Enhanced commissioning efficiency through improved digital workflows.
- Addressed technical issues effectively, even in low-bandwidth conditions.
- Integrated the solution across various LOBs, fostering innovation.
Results /Benefits
- Improved Reliability: Enhanced remote support capabilities in low-bandwidth environments.
- Cost and Time Savings: Reduced travel costs and project timelines with Virtual FAT.
- Efficient Problem Resolution: Successfully resolved robot malfunctions and motor issues, boosting operational safety and efficiency.
- Broader Integration: Enabled technology integration across multiple business units, promoting a culture of innovation and operational excellence.
The implementation of the remote assistance platform and digital workflow application has significantly transformed the client’s Factory Acceptance Tests (FAT) and commissioning processes. By addressing critical challenges such as low-bandwidth connectivity and technical issues, the solution not only optimized operational efficiency but also fostered innovation across business units. This successful integration has set a new standard in operational excellence, positioning the client as a leader in energy management and automation, while enhancing their ability to deliver high-quality solutions efficiently.
